Hi @Muskan1,
Welcome to the Niyo Community! 
Thank you for reaching out and sharing the details of the issue you’re facing. We sincerely apologize for the inconvenience caused.
We’ve escalated your concern to the DCB Bank team for further investigation. They will get in touch with you shortly to assist you with the Remit feature and resolve the issue you’re encountering.
In the meantime, if you need any further assistance or have any questions, feel free to reach out to us.
We appreciate your patience and understanding.
Thank you!