Can I do Inward Remittance with Global Niyo / DCB account?

Partnership Banks
1

Can I use my Niyo DCB account for inward remmittance of USD ? What are the charges levied?

2

Hey there! Welcome to the Niyo Community! Please note that the Inward Remittance in Niyo Global account can only be done in INR. LK

3

Does this mean , I cannot use the current account to receive USD using transferwise /shareworks?

4

Yes, any inward remittance that is not in INR will be returned back to the source. LK

5

Can I use Niyo IDFC First or Niyo Equitas account for the same?

6

We are sorry but none of the offering right now would allow you to have Inward Remittance in any other currency than INR. LK

7

Could you please provide details on the following points? 1. Does DCB Bank support direct remittances in Japanese Yen? 2. If yes, what are the applicable charges and exchange rates for converting JPY to INR? 3. Name of the branch and address which I need to my employer in Japan to receive my salary in JPY

8

Hi @Inward_remittance,

Welcome to the Niyo Community! :raised_hands:

We will get in touch with you shortly to assist you with your inward remittance inquiries. We appreciate your patience.

9

Hey, sorry I had some network issues. You can contact me now I am in a different place now.

10

HI @Inward_remittance,

Thanks for your time over the call. As discussed, here are the DCB Bank support details for your reference:

:telephone_receiver: Call: 022 6899 7777 or 040 6815 7777
:e-mail: Email: customercare@dcbbank.com

You can reach out to them directly for any inquiries regarding inward remittance. Also, the SWIFT code for your DCB account is DCBLINBB043.

Let us know here or email us at global.escalation@goniyo.com if you have any other inquiries. :blush:

11

Hi,
I’ve been trying to transfer money from my DCB Bank account to a US Bank account.

I tried swiping my global debit card at the recipient bank but it was declined.

Alternatively I am trying to use the remit feature on the app which keeps on throwing an error message.

Please fix this / suggest an alternative way to transfer money.
! FYI the DCB Remit online portal is also broken , as itself signup page is unable to load.

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12

Hi @Muskan1,

Welcome to the Niyo Community! :hugs:


Thank you for reaching out and sharing the details of the issue you’re facing. We sincerely apologize for the inconvenience caused.

We’ve escalated your concern to the DCB Bank team for further investigation. They will get in touch with you shortly to assist you with the Remit feature and resolve the issue you’re encountering.

In the meantime, if you need any further assistance or have any questions, feel free to reach out to us.

We appreciate your patience and understanding.

Thank you!

13

Not sure how they will get in touch with me , please ask them to reach out via email as mobile number is discontinued.

14

Hi @Muskan1,

Thank you for your follow-up!

As your mobile number is no longer active, if you have an international contact number, please share it with us in DM. We’ll forward it to the DCB team so they can reach out to you directly.

To send it via DM, follow these simple steps:

  1. Tap on my profile icon.
  2. Click “MESSAGE.”
  3. Enter your details and click “Send Message.”

Let us know if you need any further assistance. We’re always here to help!