Amount debited from account but not been credited in Niyo

Support & Troubleshooting
1

I had done a Paytm transaction of 25000 from by SBI Account to SBM Niyo Global Account. The amount is debited from the State Bank of India but not credited to SBM.

2

Facing the same issue.

3

Hey @bidisha_bandyopadhya

A warm welcome to our Niyo community :slight_smile:

As we checked, the inward fund transaction has been processed and credited successfully to the account. Kindly check and confirm with us. We’d be more than glad to offer you the needed support.

Gracias,
Ranjith M

4

Hi @Sadique_Jamil

A warm welcome to our Niyo Community :innocent:

As we checked, we find two inward fund transfers successfully credited to your account. We request you check and confirm. We’d be more than happy to offer you the needed support.

Gracias,
Ranjith M

5

Hi,…

Balance not updated. Money debited from my account but NOT updated in this account