Hello, My Sbm bank account shows that it is Blocked/Frozen for undisclosed reasons. It happened all of a sudden today evening . I am not able to recieve any payments in my account nor transfer funds from my account . Can anybody help me with why my account is blocked.

Hey @Steve1 ! Welcome to Niyo Community! I’ve sent you a private message. Would request you to please check and revert. Regards,

Hi @Deepak , I have replied you there

My account frozen also today morning, [image]

Hey @pardeep_Singh1 ! Welcome to Niyo Community! We are sorry about it. As we’ve checked, your account has been marked as Debit Freeze by the bank due to a cyber crime case that has been reported on your account. CYBER CRIME CASE – 33707220016371. You might have received a communication from the ban…

Hello sir, i visited the cybercrime office yesterday and they dont have any complaint registered against me.i gave them the case id as well and they couldn’t find anything related in their system. Also i have not recieved any email from SBM bank or cyber crime department so far,then how it is possi…

Hey @pardeep_Singh1 ! We’ll try to help you with more details on it. We kindly request you to allow us time for 2 business days.

Worst Possible Service by Niyo . My account is still not unblocked . It’s been 2 weeks . I contact the SBM bank and they are saying Niyo Global has asked them to freeze the account and when I ask Niyo they say there are in touch with the Bank . From 2 weeks I am constantly following up and Niyo is …

2 days or 2 years You asked for ? Sbm bank ask me to contact niyo global and no support from you

Hey @pardeep_Singh1 ! We are sorry for keeping you waiting. Unfortunately, we couldn’t get much information to help you. We have escalated this and are following up to find out what best we can help. We understand that it’s taking a long time and we are sorry about it.

My account also frozen without any reason or notice and it’s been a month still no response. Just received a email yesterday saying contact bank. Worst possible service . what is the reason for blocking my account?

Account Blocked/Frozen

Support & Troubleshooting

Deepak (Deepak A) Split this topic September 29, 2022, 4:50am 13

2 posts were merged into an existing topic: My account says frozen /blocked

Topic		Replies	Views
Account still not unblocked Support & Troubleshooting	46	2969	October 13, 2023
Funds tranfer issue Support & Troubleshooting	13	4652	October 1, 2022
Subject: Urgent Request to Unblock My Frozen Niyo SBM Savings Account Support & Troubleshooting niyo-global , niyo-community , sbm-bank , niyo-sbm , niyo	2	62	September 7, 2025
Sbm account frozen Support & Troubleshooting	5	1809	September 7, 2023
Is Your Niyo Account Blocked or Frozen? Let's Help You Unblock It! Support & Troubleshooting niyo-account , help , account-freeze	203	7212	December 6, 2025

Account Blocked/Frozen

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