From when you are updating its already 8hrs now
Hi,
What is going on, itâs still 8 hrs. Will any bank server goes down like this much. If your bank has any planned outage, it is a responsibility for your team to send a mail and msg prior doing this. Still during the outage also you people didnât send any intimation to us. Still some one will deposit and will struggle. @Deepak
I am asking my own money to u like a beggar
I am saying i need its urgent to pay in hospital you are like donât wrry we will do .
I donât know what to say itâs my last with all the banks i will never use any bank account from now
I donât need any digital payments TQ âŠ
Weâll played with our emotions
*
1 Like
We are getting messages and mails for the transactions did on morning and the msg is Money credited. When I Open the app. Not updated.
Whatâs going on. Bug Van Thuu da.
Hi @Wasim_Al_Basha
Please understand peoples problems
Even I have an account with FI and many more and if thereâs an issue it would be resolved in 1-2 hours max especially when itâs related to balance ! Requesting you to take this on priority because this is not acceptable
There should be a TAT for all this
Is there a way lodge a complaint with RBI? Is this bank even safe as itâs mostly used by people travelling and amount in peopleâs accounts is quite significant. Wonder if any bank can freeze peopleâs funds like this.
Itâs been too long now⊠pls solve this now! Itâs very unfair⊠most of us r travelling and in immediate need of the fundsâŠ
2 Likes
Kindly update or replyâŠ
1 Like
I have transferred inr 5000 using Paytm via bank to bank transfer to my niyo global sbm account.
But the app doesnât reflect any amount in the niyo balance.
Itâs been more than 6 hours and nothing whatsoever. I even raised a ticket and they said they will get back to me, but still nothing.
The money has been debited from my account but doesnât show in niyo account.
Help me
They are such irresponsible donât have shame to solve the issue soon
They donât even realise whatâs going with the all Customers .
U even donât know whatâs happening some need for hospital expenses,some have to travel but they canât ,some are in need to pay the money for dues,loan or to credit there friends who are in need
And this shameless bank had not even infomed the maintenance notification without our knowledge they had kept our money aside and just showing that amount is credited but when trying to transfer itâs saying insufficient balance
If i donât get my money bfr 5:30
Let it what happen i will make a big issue
Bcz my dad has not been hospitalized in private hospital because of you i will make sure that i will ruin the name of the bank
I am asking my own money like beggar
Hello @Ejaz_Ahamed @Sudharshan_Reddy @Abhishek_Chhabra @Abhishek_Arora @aeishwarya_gadre @Hardik48 ! Causing you any kind of hassle was not what we had in mind. Please accept our sincerest apologies for the inconvenience. We are following up with our team on priority and will share an update with you at the earliest. Weâd appreciate your patience. - WB
1 Like
@Wasim_Al_Basha on the app itâs showed that it would be done by 5-00 today and it would be solved ! Itâs 5-10 now and itâs still not solved
I know this was not your intention but try and understand we have many things to do, especially when you promote your card as a travel card and now my funds havenât been reflected ! This is not good, I really need the funds today at any cost!
Your customer service assured me that it would be resolved by 5pm today
Lets us tag RBI in Twitter and make this issue bigger brother
Hi
If you donât update tonight, we all will tag RBI in twitter and make the issue bigger and make your SBM Bank shut down.
Yours frustrated Customer
Sure bro I am gonna make this now
Tag @rbi @theniyo @dassakthikanta @sbmbankindia
Its 5:33pm now
As nio support promised the issue will be solved around 5pm, what is your update?
Please provide an appropriate answer
Same issue
I just made a Upi transaction of 25000 through upi Transaction is successful but not updated in account.
But I received sms saying credited to my account but no where to be found.
Resolve ASAP
Itâs almost 5:45 now. Absolutely leaving each and every customer in disgrace. No live chat support. No reply to the concerned customers. Please show some respect to the customers, respond to their queries and keep your promises. I was earlier assured it will be resolved by 5pm, but as we can see, it was just a mere castle in the air.
2 Likes
Will this be sorted any time soon? Please provide ETA(expecting you will not tell generic âsoonâ)
@Wasim_Al_Basha
