#UnlockXtra with NiyoX. Transact and win Cashback!

Please credit my 200. I have made some mistake in reading all those conditions but rest assured in the future it doesn’t happen anymore.

Thanks & Regards

@KshitiVyas I have done load money of 1000 and get 100. And done debit card spend in amazon of more than 500 but i didn’t received 25 cashback. Please look into my matter and credit my eligible cashback.
Customer id - 8826658

Hi @Sagar_Sagar ,

Have you completed your biometric KYC?

Hi @Pritam_Sen ,

Have you completed your biometric KYC?

@KshitiVyas Is the biometric kyc done by agent visit? If so, I didn’t do that

Hi @Suraj_Kumar ,
We are really sorry but as you are not eligible for this reward, we cannot really credit this cashback in your account. However there are other ongoing cashback rewards, you can take part in them to win cashbacks.
https://community.goniyo.com/t/wantmore-with-niyox-transact-and-earn-cashback/6122

Hi @Sagar_Sagar ,

The debit card cashback was only applicable on VISA Platinum debit card spends, as you have not completed your biometric KYC, you would have done this debit card spend through your VISA Platinum debit card, thus you are not eligible for this.

Hi @Gokul_Krishna_N ,
Thanks a lot for the kind words Gokul. Thanks for reaching out to us. Your cashback for depositing ₹ 25000 will be credited in your account soon.

1 Like

I deposited 25500 in my account. I didn’t recieve the 200rs cashback till now. But I recieved a 25rs cashback. What about my 200rs cashback. Please check into it and tell me the status.

Hi @Bbcr7 ,

Can you please share your customer id. You can find it in your account details page in NiyoX app

My Customer id:8734195

Did load of 25k in a single transaction
Did upi transaction of 1000 rupees. Biometric also done

Received only 25 rupees as cash back now
Customer ID-8762486

Where is my 200 rupees

2 Likes

That’s so kind of you to revert back even at non working hours. I’m really impressed by seeing the team of niyo x to cater response to everyone who have pinged them regardless of time limitation.
This really reflects heart and soul towards a product.
Cheers
Thanks again @KshitiVyas

2 Likes

Not yet received cashback,mam

when will get cashback?Net yet received.

You said,it will be credited on 12th may .
But not yet credited

Hi,

I did not recieve ₹200 cashback for adding 25k to my account.

Customer ID: 8677744

@KshitiVyas Can you check for me as well?

Customer ID: 8677744

Do all type of transactions with terms and conditions but no get any cashback.highly disappointed with your offer.

Hello @Avj . It is adviced to create a ticket regarding this issue in the NiyoX mobile app and await for the response in your registered email. They will resolve your issue at the earliest. If you’re not happy with the answer, kindly wait, a Niyo representative will assist you further. Also you can try to report this issue to the new BOT which is under support section in the NiyoX app which will lead you to a customer support officer.

Cheers,
Ashrith