Hi,
Didn’t receive cashback for first investment using NiyoX
Done load 1000
Done UPI 500
Done Debit Card transaction 500
Done Mutual fund investment using NiyoX account.
Only received 100 and 25
@KshitiVyas I didn’t received my Cashback for Debit card Spend in flipkart of rs 25. I only receive 100 for Load money and 25 for upi transaction in merchant. And in the case of first time Load money of 1000 i will be only eligible for 100 or i get 100 and 50 both? And one more question that is, i loaded money of 1000 2nd time on 7th may so can i eligible for more 50 cashback?
Hi @Sagar_Sagar ,
Cashbacks are only applicable for the first time a customer qualifies the criteria. So you can only earn ₹100 for the first load and not ₹50. We are crediting your cashbacks, please be patient. We will look into your details if there is some issue.
Hi @Nitesh_Tripathi ,
The other cashback rewards will also get credited in your account. We will look into your details if there is some issue.
I’ve followed all steps and made necessary investment back then but haven’t been credited a single penny as cashback into my account.
Please credit the necessary cashback into my account.
Hi @suhafea ,
We have looked into your details and you will get the cashbacks that you qualified for today only, don’t worry.
*I add 25000, got only 25 cashback. False offer campaign, as per offer I should get rs 200 cashback. My registered mobile- 8249370805. I will never use niyox
Hi @Manas_Tarai ,
Can you please tell me your customer Id. You can easily find it in account details page in your NiyoX App.
Hi @Sagar_Sagar ,
If you still have not received the cashback, can you share your customer id here please. You can easily find it in the account details section in your NiyoX app
Customer Id- 8806957
I have loaded 25k in my account during 21 April - 5 may can’t get 200 cashback.
Hi @Suraj_Kumar
can you please share your customer id. You can find it in your account details page in NiyoX app
Customer ID is 8699039
Hi @Suraj_Kumar ,
As per the terms and conditions, rewards will be applicable if the user fulfils the given conditions in one single transaction. You have not added a minimum of ₹ 25000 in your account in a single transaction. Thus you are not eligible for this reward. Hope this resolves your query. 
This is not the proper way I have loaded 25 k during your campaign.This is not correct I want my 200 .If not credited I will never use this niyoX.
Hi @Suraj_Kumar
Kindly go through the terms and conditions of the offer.
Hi @Manas_Tarai ,
Your cashback will be credited in your account soon.
@KshitiVyas I have done 1000 load money and get 100. Done Upi merchant transaction and debit card spend in flipkart with proper T&C but only get 25, I didn’t get another 25. Please look into my matter.
Customer id - 8808953
I am actually unable to see this but as a matter of fact I have loaded 23+3 k which didn’t fulfills your cashback offer campaign.I will be more careful to see the all terms and conditions before applying it in the future.Will you please credit 200 into my account .I promise I will never forget to read all conditions.Rest assured.Thanks.
@KshitiVyas I’m sorry to bug you guys. I’m perfectly satisfied with your service regardless of these offers as I’m able to transact all my necessities through niyo x. Kudos to you guys.
Just during this cashback program, you guys would have missed to verify all transactions. I understand the situation of lockdown and stress from all sides. You guys can verify my transaction of 25000 inflow in niyox during reward period and provide the applicable cashback. My customer id is 8694455. Thanks to you guys for bringing this product, duly satisfied and thankful. 
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