Unable to login to Niyo app - says "Customer is not active"

Niyo Product Niyo Support
1

I tried logging into Niyo after almost 2 years and I got the message “Customer is not active” and am unable to login at all now. Kindly help here as I really need to use the card.

2

Hey @Sunny_Kumar3 ! May I know if you’re Benefits user or Global DCB user?