Unable to add upi to third party apps

Support & Troubleshooting
1

I am unable to add upi to my google pay or phone pe it shows incorrect otp even i enetered crct one

2

Hi @Akshay1,

Welcome to the Niyo Community! :raised_hands:

I understand you’re having trouble adding UPI to Google Pay or PhonePe.

Your ticket #2420618 is with the concerned team, and they are actively working on resolving the issue. It’s taking a bit longer than expected, but please rest assured that they are working on it.

Once there is any update, the team will notify you directly in response to your ticket #2420618.

Thank you for your patience. If you have any other questions or need further assistance, please let us know.

4

I have contacted sbm bank they said they resovled from our side and said to contact for the problem

5

Hello nithin it been 20days since i raised my ticket and it isnt still now not resolved

6

Hi @Akshay1,

As per the latest update from the concerned team, your issue has been forwarded to SBM Bank. The bank has sent you an email requesting error screenshots, and since you’ve responded, they are currently investigating under Request ID: SR1062199.

For further updates or assistance, please contact SBM Bank directly. We appreciate your patience and are here to support you!