Hope you’re doing good and staying safe at home in these difficult times.
We at Niyo are always on the lookout for how we can improvise our services and steer them towards making it easier for our customers to reach out to us, anytime they want.
The NiyoX Chat BOT is our latest offering, taking us a step closer to achieving this. With the new NiyoX Chat BOT, we will be able to assist you instantly and round the clock.
This also makes it easier for you to find solutions to common queries without any dependency on anyone.
Here’s how you can find it:
Step 1: Go to Menu on the Home Screen
Step 2: Tap on ‘Support’
Step 3: Tap on ‘Need Help?’
Step 4: 1. Tap on ‘Message Us’ in the bottom of the screen
Step 5: You’re all set to start a conversation with our Chat BOT!
> Would request you all to try the NiyoX Chat BOT and give us your feedback, we promise to work on it and make it better for you.
P.S. The BOT is new so it will take some time to train the BOT and for it to stabilize. In case BOT acts/interacts in a funny way we will have our Customer Service Officers help you out over the Chat as a backup.