Regarding Debit card and niyo a/c transfer

I have applied for debit card on aug 25. Still I haven’t received any mails / calls about the update.
And also the amount can’t be transfered to niyo account. Its saying as Niyo account as Freeze .
Pls give an update

Hey @Joby_George_john

Welcome to our Niyo Community :slight_smile:

As per our review, the package has reached your Location. However, the communication address you’ve shared with us does not give us a clear idea of your location since you’ve mentioned only the district. We recommend you to send a request update your communication address by writing to We’ll take it up with the bank and have this updated for you.

Ranjith M