Re-KYC for Niyo SBM: Get help in this thread!

Hi @Harshdeep_Kaur,

Welcome to the Niyo Community! :hugs:

We truly understand how concerning this is, especially when you need access to your funds urgently. As per regulatory requirements, Re-KYC for SBM accounts can only be completed while physically in India, and we’re unable to fully reactivate the account from overseas.

We’ve highlighted your ticket (#256547) to the team and requested urgent attention. Once temporary access is processed, you’ll be able to transfer funds to an Indian bank account, ensuring you can still access your money until you’re back in India to complete full Re-KYC.

We know this isn’t ideal and genuinely appreciate your patience. Our team will get back to you shortly with an update. If you face any difficulty with the temporary access flow, please share a screenshot — we’re here to help.