Hey @NIYOCOMM20250802EYG3 Agara,
Welcome to the Niyo Community! 
We’re really sorry you faced this inconvenience during your scheduled VKYC. Let’s get this sorted for you quickly.
If you’re facing issues with the app or mobile link, you can complete the VKYC process using a laptop or desktop via SBM Bank’s official page:
SBM Bank India | Premium Banking in India for NRIs & HNIs
Please make sure to close any previously opened KYC tabs in your browser before starting the process again.
Let us know how it goes—we’re here if you need further help!
