Why has Niyo discontinued Domestic Lounge Access for Niyo Global Credit Card ? Initially it was provided with the OG Debit Card but now it has been discontinued. As a loyal user of Niyo since the time of it’s starting I am very sad to see this feature go away from the Cards Features List.
Please bring it back, I am sure all fellow customers will agree with me on this topic.
Yours humbly,
Thank you,
Manasij Sajith
Hey, @manasij!
We appreciate your loyalty to Niyo and understand your disappointment regarding the discontinuation of Domestic Lounge Access for the Niyo Global Credit Card. This decision was made in line with our internal policies. However, we continue to offer lounge access at international terminals within India, allowing you 4 visits per year, one per quarter. We value your feedback and are constantly working to enhance our offerings.
Thank you for your understanding. 
Is that true ?if it’s true how can I get lounge access in india at international terminal?
Hi @Asher,
Welcome to the Niyo Community!
Please note that lounge access within Indian terminals is no longer available with this offer. However, you can still enjoy complimentary lounge access at international airports with your Niyo card.
Here’s how:
For every ₹50,000 you spend outside India in a calendar quarter using a single Niyo card, you’re eligible for one complimentary Lounge Pass. This pass grants you access to over 1300 international airport lounges.
A few key details to keep in mind:
Enjoy your travels and the added comfort of international airport lounges!
Hope this clears up your query!
Hi I have Niyo global sbm debit card. May I know the Cochin international airport earth lounge is accessible through this card free or with that 2 rupees you used to give before ?
Hi @JISHAD_JABBAR,
Welcome to the Niyo Community!
To get a better understanding of our Lounge Access Features, you can check out this discussion.
If you have any questions or need further assistance, feel free to reach out. Thanks for being a part of our community!
I was (oct 24) at international terminal 2 of Bengaluru and the niyo debit card was not acceptable. Guess no more lounge access within India be it domestic or international. and it’s very sad that niyo discontinued this. Hope niyo can get this started again
Hey @NIYOCOMM202411112330 ,
Welcome to the Niyo Community!
Thank you for connecting us here with your query. We’ve made an exciting update to our lounge access program effective April 1st, 2024. Previously, our lounge pass granted access to only 14 lounges within India which is now discontinued.
However, we have launched an enhanced lounge pass which allows entry to a vast network of lounges spanning over 1300 locations worldwide outside India. You can now travel in comfort with global lounge access be it Pearl Lounge in Abu Dhabi or Soul & Grain Lounge in London.
Note - All you have to do is spend an amount of Rs. 50,000 (in a calendar quarter) internationally through ECOM or POS transactions using any one of the Niyo Global cards. Please note that spending across multiple cards won’t count towards this threshold.
I feel the recent change to the lounge access policy, where a 50K international spend is now required, might not be the best move. It’s a bit disappointing, and I think it may affect customer experience. Just wanted to share this feedback, as it seems different from what was initially promised.
Welcome to the Niyo Community! 
Thank you for sharing your thoughts, and we’re genuinely sorry to hear you’re feeling disappointed. We understand that the recent changes to our lounge access program may not have met your expectations, and we’d like to offer some clarity.
We’ve made an exciting update to our lounge access benefit, effective April 1st, 2024. Previously, our lounge pass allowed access to 14 lounges within India, but this has now been discontinued. However, we’ve introduced an enhanced lounge access program that provides entry to an extensive network of over 1300 lounges worldwide—including international locations. This means you can now enjoy more lounges globally, offering greater flexibility and value for your travels.
We truly appreciate your feedback, and we are always looking for ways to improve and provide better experiences for our users. If you have any questions or concerns, please don’t hesitate to reach out to us. We’re here to help!
Thank you for your understanding.
I tried to use the SBM Niyo Global Debit Card on Bengaluru Airport’s Lounge and they told me that there’s no support for domestic lounges, only International Lounge access is available with the card. So, has the Domestic Lounge Access been removed from it?
Even the international lounges within India seems to b discontinued, I was not able tonuse my niyo card at international terminal 2 of Bengaluru during oct24
Hey @NIYOCOMM202411112330 ,
Greetings of the day.
Thank you for connecting us here with your query. We’ve made an exciting update to our lounge access program effective April 1st, 2024. Previously, our lounge pass granted access to only 14 lounges within India which is now discontinued.
However, we have launched an enhanced lounge pass which allows entry to a vast network of lounges spanning over 1300 locations worldwide outside India. You can now travel in comfort with global lounge access be it Pearl Lounge in Abu Dhabi or Soul & Grain Lounge in London.
Note - All you have to do is spend an amount of Rs. 50,000 (in a calendar quarter) internationally through ECOM or POS transactions using any one of the Niyo Global cards. Please note that spending across multiple cards won’t count towards this threshold.
Hello,
I have a SBM Debit card and want to know what’s the current policy to access the domestic lounge within india? E.g - international departure lounge at T3 in delhi?
Thanks
Hey @abc123 ,
Greetings of the day.
Thank you for connecting us here with your query. We’ve made an exciting update to our lounge access program effective April 1st, 2024. Previously, our lounge pass granted access to only 14 lounges within India which is now discontinued.
However, we have launched an enhanced lounge pass which allows entry to a vast network of lounges spanning over 1300 locations worldwide outside India. You can now travel in comfort with global lounge access be it Pearl Lounge in Abu Dhabi or Soul & Grain Lounge in London.
Note - All you have to do is spend an amount of Rs. 50,000 (in a calendar quarter) internationally through ECOM or POS transactions using any one of the Niyo Global cards. Please note that spending across multiple cards won’t count towards this threshold.
international terminal 2 of Bengaluru the niyo card are no longer accepted. Guess no more lounge access within India be it domestic or international. and it’s very sad that niyo discontinued this. Hope things get better with niyo and this can be started again.
Hey @NIYOCOMM202411112330 ,
Greetings of the day.
Thank you for connecting us here with your query. We’ve made an exciting update to our lounge access program effective April 1st, 2024. Previously, our lounge pass granted access to only 14 lounges within India which is now discontinued.
However, we have launched an enhanced lounge pass which allows entry to a vast network of lounges spanning over 1300 locations worldwide outside India. You can now travel in comfort with global lounge access be it Pearl Lounge in Abu Dhabi or Soul & Grain Lounge in London.
Note - All you have to do is spend an amount of Rs. 50,000 (in a calendar quarter) internationally through ECOM or POS transactions using any one of the Niyo Global cards. Please note that spending across multiple cards won’t count towards this threshold.
