I ordered niyo global SBM visa signature card on 8th August 2022. I’m actually in need of the card by August 13 but now in the niyo global mobile app it was all disappeared and it’s freshly asking me to order card again. Please help me out. FYI the previous tickets that I have raised for support a…

I’m facing the same issue. I ordered my card yesterday I was able to see the tracking’s and ID but now it’s asking me to order it again if I choose that option a pop up showing up with an error message. What should I do to get my card ASAP??

Hey @Nikhitha ! Welcome to Niyo Community! Thanks for your time over the call. Your card order has been placed successfully and it is in transit. You may receive the card as per the given timeframe. We are sorry about the notification that you’ve received in the app to reorder the card. The issue ha…

I’m facing exactly the same issue! What should I do to get my card ASAP?

Hey @raj_ponmani ! Welcome to Niyo Community! Thanks for your time over the call. There seems to be an issue from our end due to which you are getting a notification asking you to place the card request again. This has been escalated to our team and they are working on it. Please be assured that you…

@Deepak Even I am facing the same issue. I had ordered on 10th August and delivery date was 16th August. And now its again asking me to order. When I try to order again, an error message pops up. Could you please check and confirm if my order was made.

How long is it going to take to resolve this issue?

Hi @Bhavya_Mudhaliyar , We understand that you’ve received a notification in your Niyo SBM app to apply for the card again which you’ve tried but were unsuccessful. This is due to some technical issue and our team is working on it. Once the issue is resolved, you’ll be able to view the tracking detai…

Hey @Imranhayath A warm welcome to our Niyo Community :slight_smile: We’d like to have this checked for you if you’re still facing the issue. Kindly check your inbox we’ve responded. Gracias, Ranjith

I ordered card but now in the app it's asking to order card again

Support & Troubleshooting

Topic		Replies	Views
Error in ordering debit card Support & Troubleshooting	3	805	August 12, 2022
Error while ordering the debit card Partnership Banks banking , niyo-global	4	378	August 12, 2022
Niyo Card order issue Support & Troubleshooting	22	1721	July 16, 2022
Card was returned and not able to order again Support & Troubleshooting	6	793	August 22, 2022
Not able to order card Support & Troubleshooting	1	635	August 11, 2022

I ordered card but now in the app it's asking to order card again

Related topics