I am not able to receive money through another account.

At first I was able to deposit money to my account but now I am not able to deposit money.
So inspite of opening account and getting the card this issue is happening with me .
Please te me what’s the problem.

Hello @Aniket4426 ! Thank you so much for your precious time on call. As discussed, we’ve escalated the issue to the Bank. Rest assured, we’ll get back to you with an update as soon as possible.-WB

Now I am able to make the payment through phone but . But my Google pay is still not working.
Thank you Wasim sir for guiding me and providing me the necessary information time to time.
Because of you i got alternative to make payment.

Hello @Aniket4426 ! Thank you so much for the confirmation.

We’re glad to know that you are now able to transfer funds to your Niyo Global By SBM account.

As discussed, once kindly contact Gpay Customer Care team directly and report the issue. They should be able to sort it out.

Please reach out to our Live chat support by navigating through the Menu->Support section in the Niyo SBM app if we can ever assist in the future.- WB.