Was unable to do payment and there was a prompt error of your card is closed to 3D secure payment method…Can anyone help with this?
Attaching the screenshot
Was unable to do payment and there was a prompt error of your card is closed to 3D secure payment method…Can anyone help with this?
Attaching the screenshot
Hello @NIYOCOMM20240910R9OF
Welcome to the Niyo Community!
We understand that the resolution is taking longer than anticipated. Rest assured, we’re prioritizing this with the bank team and will update you as soon as we receive any updates.
Niken, could you please provide us with the transaction initiation date? The bank team has confirmed that they can’t see any failure details in their logs. Thanks!