For KYC no Agent is coming

My KYC was scheduled with Ecomexpress multiple times and yet no one has contacted me till date

Every day I get message from Ecomexpress saying KYC will be done today, yet no one contacted me. My amount has been stuck and I can’t withdraw it due to limitations of min kyc account. Please look into it. And arrange kyc in tomorrow’s slot as it’s scheduled for today

Hey @Krutarth_Bhatt, welcome to the Niyo Community. We sincerely apologize for the delay. Kindly help us with the details asked for via inbox, we will get it checked right away. SR

Thank you for the details. The request has been highlighted to the team. We will make sure that your biometric verification is carried out smoothly. SR

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