My niyox account is not showing tacking id. How can i track my debit card and how many days it will take to deliver the card
Hello Faizan! Delivery of debit card will take 10-15 days from the time of Full KYC. For your convenience, here the solution. There’s already a solution for your question. You can look at the same here:
You will get the updates through SMS. Well, if you have still not recieved the details. It is suggested to call Equitas Bank customer care (1800 103 1222) and inform them about the issue. They will assist you further.
If you’re not happy with the answer, kindly wait, a Niyo representative will assist you further
Stay safe,
Ashrith Jain
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I had finished my ekyc for sbm debit card on 14th August. I still have received any tracking no. I had opted for this card because i am travelling next week on 24th. I wanted to receive the card before it. How do i find my card status and how to expedite it
Hi @Megha_Pradeep ,
Welcome to the Niyo Community! 
Upon reviewing your account, we see that you have already raised a ticket (ID: #2455402). Our team has provided an update on this matter, which has been sent to you via email. We kindly request you to check your inbox for the detailed information regarding your concern.
If you have any further queries or require additional assistance, please do not hesitate to connect with us. We will be happy to help you.
Yes. I have received it. And had no issue using it for online transaction. Thank you.
I had also email the customer care and received prompt reply for it and had also received follow up call from @IlahamWT . Thankyou
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Thank you for sharing your experience, @Megha_Pradeep! We are happy to know that everything went smoothly with your transaction and our team was helpful. We strive for excellence in every interaction, and your feedback motivates us to keep up the good work.
Thank you!! 
Hi Team, I have completed the video kyc today and requested the card. I am traveling on 5 th February. I live in Kolkata and would request the card be sent by the 4th February in SUPER URGENT basis,else it would be a waste of ordering the card, will eventually have to cancel this account. Request team to expedite this asap.
Hey @Shirsa
Welcome to the Niyo Community!
We understand the urgency of your request and truly appreciate you choosing Niyo. Our team is looking into this on priority, and we will connect with you shortly with an update. Rest assured, we’ll do our best to assist you. Thank you for your patience.
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Hey @Shirsa
We tried reaching you 
but were unable to connect. Please note that card delivery typically takes 5-7 working days to reach your registered address 
. However, once your card is shipped, kindly write back to us 
, and we will explore the possibility of expediting the delivery 
. While we cannot guarantee an early arrival, we will do our best to assist you before your travel date 
.
Let us know if you need any further support. We’re here to help! 
