Credit card surrender due to inactivity

I have not used my Niyo SBM credit card since last year and I don’t see my FD amount as well. It says the FD is withdrawn which I have not done. Can you please assist me for further actions

Hi @Swasti_Bhat,

Welcome to the Niyo Community! :raised_hands:

If your Niyo Secured Credit Card hasn’t been used for transactions in over a year, it may have been surrendered due to inactivity.

No worries! Please email us at global@goniyo.com from your registered email address with details of your concern, and our team will investigate the issue for you.

Thank you for your patience and understanding.