Clarification on Applying for SBM Forex Debit Card

Support & Troubleshooting
1

Hi,

I need help with applying for the SBM Forex debit card. My DCB bank account was closed, but the My App dashboard still shows the DCB bank account under the savings account section. There’s no option to apply for an SBM debit card directly. CS told me to apply for a credit card first before getting a debit card.

Could you please guide me step-by-step on how to get the SBM debit card or the possibility of opening another account with DCB?

2

Hi @babar ,

Apologies for the inconvenience caused. If the issue is still persisting, please write an email to global@goniyo.com. Our dedicated team will thoroughly review your case and provide the necessary assistance to resolve the issue as soon as possible.

Thank you for your patience and understanding.