How to resolve this issue
Ckyc
Hey @Ashish_KR! Welcome to Niyo Community!
While we check your onboarding status, we see that you’ve completed the email verification step. If you are using a different email and mobile number for the onboarding, unfortunately, we do not have those details.
Also, we see that you’ve reached out to our support team and have shared the below screenshot.
If this is the error message in your app, we are sorry to inform you that we cannot open the Niyo SBM account for you. As an alternative, you may try NiyoX which offers a 0 forex mark-up for international transactions. Read more about the Difference between NiyoX and Niyo SBM - #2 by Deepak
Regards,