Hey @Gahan_Reddy! Welcome to Niyo Community!
We are sorry that we couldn’t onboard you for Niyo SBM due to CKYC-related issues. The onboarding for Niyo SBM is based on CKYC. You need to have the CKYC type NORMAL. When our system has fetched your CKYC details, it is found that you have an OTP-based e-KYC due to which we couldn’t onboard you.
As an alternative, you may try NiyoX. It offers 0 mark up on forex transactions like Niyo SBM. However, NiyoX doesn’t provide an airport lounge access facility.
To know the differences, you may check our previous post here: Difference between NiyoX and Niyo SBM - #2 by Deepak
Regards,
