Hey Ami. You can change the primary email address by following these steps:-
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Login to EquitasConsumerApp
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Head over to “Service Requests”
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Go to “Assisted Services”
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Click on “Update Email ID”
Now you good to change the email address by using your debit card as a medium of authorisation or you can also use other documents (Pan Card, Aadhaar Card) if you still haven’t received your debit card.
Hope this answer as helped you, if you want further assistance, kindly wait, a Niyo representative will assist you further.
Cheers,
Ashrith