Can't able to track my card

Support & Troubleshooting
1

Screenshot_2022-08-01-12-48-33-75_cf49cc55815765bc226bb15f4e8b32fa
Screenshot_2022-08-01-12-48-33-75_cf49cc55815765bc226bb15f4e8b32fa1080×2400 113 KB

Screenshot_2022-08-01-12-48-55-09_40deb401b9ffe8e1df2f1cc5ba480b12
Screenshot_2022-08-01-12-48-55-09_40deb401b9ffe8e1df2f1cc5ba480b121080×2400 109 KB

Screenshot_2022-08-01-12-49-26-54_40deb401b9ffe8e1df2f1cc5ba480b12
Screenshot_2022-08-01-12-49-26-54_40deb401b9ffe8e1df2f1cc5ba480b121080×2400 142 KB

This is how i see when i track my card. I need this card ASAP. What should i do?

2

Hello @Sevilb ! Welcome to Niyo Community.

We are extremely sorry for the inconvenience! Please be assured that we’re here to help you! We will get this checked with the delivery team on high priority and we will revert to you as soon as we receive an update.-WB

3

Tomorrow is my estimated delivery date. When i track in niyo app the card is not yet shipped. When i track on delhivery site the order is not proceed yet for them. What is happening.

4

Hello @Sevilb ! We understand your concern. We have already highlighted this concern and shall get back to you with an update as soon as possible. We’d appreciate your patience. -WB