I am absolutely appalled by the recent charges that have been wrongly applied to my account. in February, I was charge for maintenance fee, which is completely unjustified as this was not communicated while opening the account. I have reviewed my records and there is no legitimate reason for this fee. there was no prior notification about this fee.
I have already contacted customer service several times, and yet, I still have not received a satisfactory explanation or resolution. This is completely unacceptable.
I demand immediate reversal of this fee.
