Hi @faizan100,
Please allow us till Monday as we are checking this with the bank and the relevant teams. We will notify you once we receive an update. Appreciate your understanding.
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@SuryaK.inc Hi any update on the issue, its tuesday today, still cant send money from niyo upi, but can receive money
Hi @faizan100,
We understand it’s taking longer than expected and sincerely apologise for the inconvenience. In the meantime, we request that you use the fund transfer option within the app or use other UPI apps for your transactions. We’re following up with the relevant team and will update you here as soon as we have an update.
Hi @faizan100,
We’re sorry for the delay. We tried calling you but couldn’t connect. Please try clearing the app data, reinstalling the app, and then using the Niyo UPI option again—it should work now. Do let us know once you’re able to send money. If the issue persists, kindly share a screen recording so we can assist you better.
@SuryaK.inc unfortunately its still not working, and i dont think it will work even after reinstalling the app, there is an issue with niyo upi, why cant your team look into it, if you cant handle a simple upi payment then why integrate it on the app? it would be better if i just leave this app and use any other upi app, terrible services you guys provide
here is my upi id faizan.ashraf@icici look into it
Hi @faizan100,
Really sorry to hear that the issue persists. We are trying to resolve it. Please allow us to check this again and update you at the earliest.
@SuryaK.inc Whats the update from the team regarding the ticket? also is anyone other than me facing this UPI issue? or is it just me?
Hi @faizan100,
We are sorry, we currently do not have an update at the moment. These issues are not typically frequent, and we have prioritized your case with the team and we will update you here. We appreciate your understanding and patience.
@SuryaK.inc Hi, whats the update on the ticket, the issue isnt solved yet, man your service is really pathetic asf, i am going to switch to fi money if you dont solve the issues asap, you guys arent competent enough to even run UPI services on your app, how can you run a bank, going to close my bank if the issue isnt solved within 2-3 days
Hey @faizan100
We truly understand how important this is for you, and we’re sorry to hear about your experience so far. 
Please be assured that we’re actively working on resolving the issue, and we’re closely following up to get it sorted at the earliest. We understand your concerns regarding the delay, and we’re doing everything we can to avoid further inconvenience.
We value your trust and would hate to see you go. Kindly allow us just a little more time, and we’ll make sure to keep you posted with any updates.
Thank you for your continued patience.
