Hi Team, All ATM withdrawal and POS transactions on the Niyo Global SBM Debit card are failing. I set up my pin and have verified that my card is unlocked and ‘ATM withdrawals’ and ‘Card Swipes’ are enabled. I have also verified my transaction amounts are within their respective limits. I have tri…

Hey @Saikat_Bhowmick ! We’re aware of the issue and are constantly working towards a fix for the same. We’re frequently in touch with the partner bank and VISA for working on this issue. We’ll instantly notify you once we have an update. Regret the inconvenience caused. Appreciate the patience. Reg…

@ashrithjain I wish to mention that I just tried an online transaction, which is working fine. Please work on it on priority. This is the basic functionality for which we took the card. Most of us will do POS transactions when we travel overseas. It’s a good thing I checked this issue before traveli…

Hey @Saikat_Bhowmick ! I definitely understand your concern regarding the same. It is absolutely necessary for the card to be working as it’s core functionality of a debit card. As said, we’re already working on this on priority basis and will get back shortly with a resolution. Regards,

@ashrithjain I’ve just received an email form global@goniyo.com stating that a new card will be dispatched, and they had asked me to fill a google form with my contact details and address. I’ve done the same and submitted the form. Can you please ensure that the card is dispatched on priority, as I…

Hey @Saikat_Bhowmick ! We did receive your response. Not to worry, we’re considering the cases on priority basis and will make sure to dispatch the new card at the earliest.

[Screenshot_20210928-105952] @ashrithjain According to the email I had received last week, my card was supposed to be dispatched this weekend but I haven’t received any communication regarding the same. I will be leaving for holidays for about three weeks on 6th October 2021. Can you guys please s…

What in the actual hell does card declined due to server error mean? [Screenshot_20210929-131351]

ATM and POS transactions fail with the Niyo Global SBM Debit Card

Support & Troubleshooting

Topic		Replies	Views
Is Niyo SBM Debit Card Working for International Transactions? : Re-KYC Guide & Support! All things Niyo Cards dc_niyo-sbm , niyo-global	148	7731	January 14, 2026
Niyo SBM Credit Card: Benefits, How to Use, and FAQs! 📋 All things Niyo Cards niyo-global , niyo-sbm , niyo-scc , niyo-creditcard	33	2723	January 2, 2026
Traveling to Japan - Will Niyo Global SBM Debit Card work? Support & Troubleshooting niyo-sbm , japan	6	539	October 15, 2025
Beta Version - Niyo Global in partnership with SBM Bank India (State Bank of Mauritius)🌎 Support & Troubleshooting	371	16700	September 14, 2022
POS transactions constantly getting declined using Niyo SBM Forex Card with EMV declined error message Support & Troubleshooting	8	2320	July 19, 2022

ATM and POS transactions fail with the Niyo Global SBM Debit Card

Related topics