Account blocked or frozen

I am not being able to make transactions from my account. It shows that my account is blocked. Why is this happening?
It’s never happened to me with any bank account. Please release my funds asap

Hey @uditkedia! Welcome to Niyo Community!

We are unable to find your account details. Kindly reach out to our live chat support team through your Niyo Global by SBM app or write to us at global@goniyo.com from your registered email, and we’ll have this checked for you.

Regards,

I have already done so, but I’m not getting response from them. I need to get it resolved asap. I’m in urgent need of my money.
My account details
Name : Udit Kedia
Account no: 20012204482687
Customer ID : R003178757
Mobile : 9874033589

Hi Sushmit. Is your request resolved? I’m having the same issue

Hi , is your issue resolved? I am having the same issue

Hi , is your issue resolved? I am having the same issue

Hello @uditkedia! We regret the inordinate delay. Causing you any kind of hassle was not what we had in mind. Please be assured that we’ve already highlighted this issue as a priority and are actively following up on it. Your patience and understanding is truly appreciated.-WB