2 Lakh INR deposit missing

I did deposit 2 Lakh INR using IMPS from HDFC Bank into my Niyo Global account. It has been more than 16 hours now and the amount is still not reflecting into my account.

I did raise a ticket in the app but it was closed without a resolution.

Niyo Global Account Details:
Acc Number: 2xxxxxxxxxxxxx79
Name: Akshay Sood
IFSC Code: STCB0000065

HDFC Bank:
Acc Number: 5xxxxxxxxxxxx6
Name: Akshay Sood
IFSC: Hxxxxxxxx5

Transaction Ref: 227302311713
Amount: 2,00,000 INR
Method: IMPS

This is really shocking. I never faced this issue with banking like this before

Hey @akshaysood

Welcome to our Niyo community :slight_smile:

We request you to kindly wait up to 24 to 48 hours from the time of the transaction for the balance to reflect in your Niyo SBM account, If not, the balance will be credited back to the source account within the specified time. We sincerely appreciate your patience in this regard.

Ranjith M