Use Your DCB Niyo Debit Card for Public Transport Abroad – Tap & Travel Hassle-Free! 🚆

Travel with Niyo
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Hey Travelers! :earth_africa:


At Niyo, we continually work on enhancing the global acceptance of our DCB Niyo Debit Card. We recently enhanced card security with an improved chip system, ensuring seamless and safe Tap & Pay transactions for public transportation abroad. From 7th November 2024 onwards, all newly issued cards are fully optimised for public transport worldwide!


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Heading to Singapore, Europe, the UK, the USA, Hong Kong, or Australia? Now, you can use your DCB Niyo Debit Card for Tap & Pay payments on public transport in multiple countries. No need for separate transport cards—just tap your Niyo card and travel hassle-free!

Why Use Your DCB Niyo Debit Card for Public Transport?


:white_check_mark: No need for separate metro/travel cards – Use your DCB Niyo Debit Card directly.
:white_check_mark: Skip ticket queues – Simply tap & go on metros, buses, and trams.
:white_check_mark: Save on currency exchange fees – Your card is optimized for international transactions.
:white_check_mark: Accepted across multiple countries – One card, multiple destinations!
:white_check_mark: Secure & seamless transactions – No need to carry cash for public transport.

Does Your DCB Niyo Card Support Tap & Pay?


:small_blue_diamond: If You Have the Latest DCB Niyo Debit Card (Issued After 7th Nov 2024):
You’re all set! Just tap your card at metro stations, bus stops, or tram gates where contactless payments are accepted.

:small_orange_diamond: If You Have an Older DCB Niyo Debit Card (Issued Before 7th Nov 2024):
Unfortunately, earlier cards were not compatible with public transport in the mentioned countries. This was a temporary security measure to protect users from card cloning incidents.

How to Get or Upgrade Your Card?


:bulb: New users: If you haven’t signed up for Niyo DCB yet, download the Niyo app, complete your onboarding, and order your card today!


:arrows_counterclockwise: Existing users: If you’re already onboarded to Niyo DCB and your card was issued after 7th Nov 2024, you’re all set! :white_check_mark: However, if your card was issued before 7th Nov 2024, you can request an upgrade via:


:calling: 24/7 in-app chat support
:telephone_receiver: DCB Bank Customer Care: +91 22 68997777 / +91 40 68157777
:envelope_with_arrow: Email: customercare@dcbbank.com with the subject ‘Request for New International Debit Card’.

:warning: Important Tip: Before upgrading, confirm your delivery address & travel plans, and don’t block your current DCB Card until you have the new one handy! :round_pushpin::airplane:

Where Can You Use Tap & Pay with Your DCB Niyo Debit Card?


:credit_card: Singapore – Tap & Pay on MRT, buses, and trams.
:credit_card: Europe – Works on metros, buses, and trams in Paris, Berlin, Amsterdam & more.
:credit_card: United Kingdom – Use it on the London Underground, buses & other transport.
:credit_card: United States – Tap to pay for subways, buses, and trams in major cities.
:credit_card: Hong Kong – Supports MTR, buses, and trams for quick and easy travel.
:credit_card: Australia – Use Tap & Pay on metros, buses, and trams in Sydney, Melbourne & more.
:earth_africa: And many other destinations!

Get Ready for a Hassle-Free Travel Experience!


Your DCB Niyo Debit Card is now more than just a travel card—it’s your metro pass abroad! :nerd_face::train2:

:calling: Learn More & Upgrade Your Card


:speech_balloon: Got questions? Drop a comment below or reach out via 24/7 in-app chat support.

#DCBNiyoCard #TapAndPay #PublicTransport #InternationalTravel #TravelSmart

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Hi @Zahid_Niyo ,

First off, I just want to say a huge thanks for the recent upgrade to the DCB Niyo Debit Card. The added security and convenience for Tap & Pay on public transport is really appreciated, especially with the effort to prevent card cloning! :raised_hands:

I have a quick question about using cards for public transport in Thailand. I have both the Niyo SBM Debit and Credit Cards, as well as the Niyo DCB Debit Card. Will these cards work for Tap & Pay on the Mass Rapid Transit and Bangkok Mass Transit System systems in Thailand? It would be great to know if all these cards are compatible for travel on those systems!
Also, I applied for my Niyo DCB card early last year (2024), and since the changes took place last year, I was wondering if there could be a limited time free upgrade option for users who applied last year only and maintain an AQB of more than ₹1 lakh.:blush:
Looking forward to your response, and thanks again for the improvements and support!

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Hi @anuragalive,

Appreciate your kind words! :blush: Security has been a top priority for us, and enabling Tap & Pay with enhanced protection was a key part of the upgrade. Glad to see it’s valuable to you!

Yes! Your Niyo SBM Debit and Credit Card should work fine for Tap & Pay on Mass Rapid Transit (MRT) and Bangkok Mass Transit System (BTS) in Thailand. :train2::credit_card:

As for your Niyo DCB Debit Card, it will continue to work without any issues for POS, online transactions, and ATM withdrawals. However, if you specifically need it for public transport abroad, you’ll need the upgraded version with enhanced security and chip technology. You can follow the steps in the post above to get one.


I completely understand your concern, and we truly appreciate your continued trust in Niyo. However, card reordering charges cannot be waived, as the upgrade isn’t just about enabling Tap & Pay but also ensuring better protection against fraud and card cloning risks when using public transport globally.

If you do decide to upgrade, just a quick reminder: please don’t block your current DCB card until the new one arrives! :arrows_counterclockwise::white_check_mark:

Hope this helps! Let me know if you have any other questions. Happy travels! :airplane::blush:

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