Hello everyone!
I am currently in the UK and it pains me to see that the Niyo Global Card by Equitas Bank does not work with Paypal. I am even unable to purchase items even from Ebay.
Can someone help me regarding this? I repeatedly get the error on those payment portals where it asks me to Enable my international transactions but that is enabled since Day 1.
Any possible resolution to this @Nith_In or any one from the team?
Hi @Naruto_Kun,
Welcome to the Niyo Community! 
I understand how challenging it can be when the Niyo Global Card isn’t working for international transactions. Since you mentioned that international transactions are enabled, the next step is to ensure that the mandatory travel declaration form has been completed.
For Equitas users, filling out this form is a crucial step before traveling abroad. To do this, simply log in to your Niyo app, go to the Hub section, and select the “Travel Declaration” option under the Travel section.
If you complete the form and still experience issues, please let us know so we can assist you further.
Thank you for understanding!
Thank you for the reply. I have filled the Travel declaration form and I will keep you updated once it is approved by Equitas.
Sounds good! In case if the issue persists or you need further assistance, don’t hesitate to reach out. We’re always happy to help! 
Enjoy the rest of your day! 
Hi @Nith_In ! I hope you are doing well. I have received an email from Equitas stating that the travel declaration form has been processed. Unfortunately, I am still unable to add the card to Paypal. Kindly let me know in case you need any additional details from my end.
Hi @Naruto_Kun,
Unfortunately, the Niyo Equitas card cannot be used with PayPal, as this functionality has been restricted by the bank.
You can try initiating transactions on other websites to see if the issue persists. If you continue to experience problems or need any further assistance, please let me know, and I’ll be happy to help.
Thank you for your understanding.
