Missing Equinox points for NEFT/IMPS initiated from NiyoX app

Partnership Banks
1

Hey,

I realised that the Equinox points are not being credited for NEFT/IMPS transactions initiated from the NiyoX app.

To verify this, I did a couple of transactions with Equitas Bank’s Internet banking and mobile app. The reward points were credited as expected. However, none of the transactions initiated from NiyoX earned any Equinox rewards.

Could you please get this checked.

Cheers,
Rohit

2

Hi Rohit,
Thank You for your feedback on this matter , we will have this checked immediately.

3

Hi Tushar,

Any update on this?

Best,
Rohit

4

Thank You for your time today Rohit. We will revert shortly.