Kyc completion issue

I was being asked to complete KYC in My application of niyoX, so I decided to call any agent through an application for full KYC but when I saw my permanent address was there and I wanted agent on current address so I called equitasbank because niyox number was not working, they said you can complete your niyox KYC at nearest branch so I went to equitas and completed my KYC, now in an application I am not receiving any update regarding my completion of KYC,
So when I posted this problem on community someone said that you just have to ignore it it will be cleared automatically in an application,but it did not happened,

So I raised ticket from an application, I received an email saying go to the internet banking change your permanent address to current communication address and you can call an agent to your current address for KYC completion, so what is a sense of calling agent twice just for completing KYC of a same person, i even received passbook from bank, still I tried to register for internet banking as they said, when I tried to register for that it’s said that you have not registered with internet banking kindly call the customer care of equitas bank and here we go again the cycle repeats like this every time ever since I opened an account.

what I want now is ordering a debit card but niyox contact number is not working basically nothing is working, there are so many bugs in niyox application, updating customer KYC status internet banking, ordering card Changing address calling Customer support, i can keep going on.

A post was merged into an existing topic: Not updating account status even after completing kyc