Is Your Niyo Account Blocked or Frozen? Let's Help You Unblock It!

Hi @Sameer4223,

Welcome to the Niyo Community! :raised_hands:

We’re really sorry for the inconvenience caused by the sudden account freeze with Equitas Bank. :pensive: We understand how frustrating this can be and want to assure you that this shouldn’t have happened.

For assistance with unfreezing your account, please reach out to Equitas Bank directly at customerservice@equitasbank.com or call them at 1800 103 1222, Monday to Friday, between 9 AM and 6 PM. They’ll be able to help you from here.

Thank you for your understanding and patience. :pray: