Account still not unblocked

Niyo Product Niyo Support
21

Hello,

I haven’t received complaint.Can you call me again on my registered number

22

Sure! We’ll connect with you again shortly.

23

Hi @Wasim_Al_Basha ,

Sbm bank is telling me to get details from Niyo global. They aren’t sharing any details.
Please help

3 Likes
24

Hello @Steve1 ! We’re getting this checked with the bank and will provide you with an update as soon as possible.-WB

1 Like
25

Yes please.
Waiting for an update

26

Hi @Wasim_Al_Basha ,

I haven’t got the complaint number or acknowledgment number for the cybercrime complaint.
The officials are asking me to provide that.
Please help I need to resolve the is as soon as possible . it’s been a month and my funds are stuck.
You are the only on who is helping me out. Any other point of contact is just useless.

27

Hello @Steve1 ! We tried reaching you on your registered number but the call went unanswered. As per the update we received from the Bank. Your account has been FROZEN due to a Regulatory complaint. You are advised to reach out to the SBM Bank for further assistance. -WB

28

Hi @Wasim_Al_Basha ,

Sorry missed your call. Please call

29

Hi @Wasim_Al_Basha ,

Bank is asking me contact niyo global. PLEASE PROVIDE ME WITH THE CASE ACKNOWLEDGMENT NUMBER SO THAT I CAN CHECK WITH THE CONCERNED LEGAL DEPARTMENT.

30

Hello, im facing the same issue all i have received is a acknowledgement number and it says “order from superintendent of police”. i have tried contacting the Hyderabad police but they aren’t helping me it’s been 2 months

31

Hi @Devang_Yadav, Regret the delay in response! Equitas bank has frozen some accounts where they found some unusual transactions. Unfortunately, we do not know what counts as unusual transactions. You may have received an email from the bank. The bank needs some information You need to reply to all the 6 questions and send the answer to selfservice@equitasbank.com For any further assistance kindly reach out from the Live chat support our team will be happy to assist you better.

32

Hi Wasim ,

Please provide me with the case acknowledgment number.The authorities are saying there is no case registered.
It just takes a couple of minutes to provide the case acknowledgment number.
Sbm bank is asking me to contact Niyo for these details.

33

2 posts were merged into an existing topic: Account blocked or frozen

35

Hi Wasim,

You haven’t replied yet.Please help me with the case acknowledgment number.It’s been more to an a month.

36

Hello @Steve1! As informed earlier, Your account has been FROZEN due to a Regulatory complaint. We request you to contact SBM Bank customer care at 1800 103 3817 and request the acknowledgment number. They should be able to assist you further on this. -WB

37

Hi Wasim,

The bank is asking me to contact Niyo global for the details and you are telling to ask the bank. This blame game has been going on for a month now.What is all this?

1 Like
38

Hi @Steve1, we request you to contact SBM Bank customer care at 1800 103 3817 and request the acknowledgment number. They should be able to assist you further on this.

1 Like
39

@Vinay_Bagri please help.

40

A post was merged into an existing topic: My account says frozen /blocked

41

Hi Manisha ,

The bank is asking me to contact Niyo global and you are asking me to contact the bank.

I don’t understand if it’s a business or a joke.
What kind of a customer service is this.The worst in the banking industry.