Worst onboarding service ever

Support & Troubleshooting
1

Worst onboarding service ever faced in my life. Its been 6 days since video kyc and still account is not opened yet… Reaching out to customers care daily since last 3 days and they always have same answer me " Please wait till today evening. Account will be created"

To onboard a customer if you take this much time , not sure gow much trouble you will give once customer is Onboarded and need some help…

2

Hi @mayur_singh_taunk,

Welcome to the Niyo Community! :raised_hands:

We understand your interest in opening a Niyo SBM account. However, based on the latest update, we regret to inform you that we are unable to proceed with opening your account with SBM Bank at this time.

To ensure your banking needs are met, we recommend considering a Niyo DCB account, which provides similar benefits including:

  • Zero forex markup on all international transactions.
  • Enjoy free international lounge access* and ATM withdrawals*.
  • Earn up to 8% p.a. with quarterly interest payouts on your savings.
  • Experience a transparent and hassle-free banking service tailored to meet your financial goals.

We appreciate your understanding in this matter. Feel free to discover how Niyo DCB can provide a seamless banking solution that aligns perfectly with your needs.

Thank you for your understanding.