Kyc agent problem

I opened the account of niyox equitas before 16 days and the authority of bank doesn’t sending agent for full kyc the transaction is stopped I opened this account for saving the time but it is closed my transaction because of transaction limit before full kyc and I book the appointment for full kyc many time but the agent didn’t came what is the authority of equitas doing

Hey @Yousufsaifi807 ! Welcome to :niyo_community: Community. We’re sorry you had to experience this hiccup. Not to worry, I’ll escalate the case to the concerned team to get your Full KYC completed at the earliest.

Regards,

Plz sir call me back