Clarification on Lounge access


I received an email regarding Complimentary airport lounge access stating that:

“You can now claim 1 free Lounge Pass per quarter per Niyo Global user (not per card) right within the app. Now get access at select international terminals in India for free with the Lounge Pass.”

What does it mean?
I have two Niyo global cards (1 debit card & 1 credit card). So instead of 2 lounge access, will I get only 1?

Hi @manish7273 ,

Appreciate your inquiry!

Starting November 30, 2023, the complimentary airport lounge access on your Niyo Global cards will be replaced with the convenient Lounge Pass feature integrated into your Niyo Global app!

Given the recent change where the bank no longer provides lounge access, Niyo has stepped in to ensure you still have access to lounges. It’s worth noting that you’ll receive 1 pass per quarter, regardless of the number of cards you hold.

We appreciate your understanding in this regard.