Worst Service for kyc

Worst Service ever I shedule my account kyc for Sunday mean today but no one agent call me from ecom express my slot is 8am to 12am and than after I recieved text msg from ecom we are tru

Hey @Heet_Vaddoriya, we are extremely sorry for the hassle. Your feedback matters to us and we will definitely take steps to avoid such situations. We would request you to give us another chance, and re-schedule biometrics. We will make sure that it is carried out smoothly. SR

Hi @Heet_Vaddoriya,

Delighted to notify you that your biometric KYC has been completed :slight_smile:

Appreciate your patience.
Cheers!
Bansari

No who tell you?

No one agent come from niyo for my kyc and it is still pending

I book my appointment 4 time but every time no one come for kyc

Hi,

We sincerely regret the inconvenience caused :frowning:

Let me get back to you with a clear update by tomorrow EOD.

Cheers!
Bansari

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