Worst Onboarding - Login Issue - Screen loading not going ahead from 2 days

I tried to open the niyo Global account and it’s now 2 days.

It is stuck and shows a loading icon. Emailed 4 times no response from the team. Fed up with niyo Global team.

Let me know if you can resolve this issue today. Otherwise I will get other forex cards. Your onboarding is so bad . what will happen later ?

Regards,
Aditya

Hey @adiflexs! Welcome to Niyo Community!

We are sorry for such an experience. Your account has been created successfully and you should be able to access your account through the Niyo Global by SBM app. For any further help, reach out to us and we are happy to assist you.

Regards,

@Deepak How much time will it take for card to reach ? I am based in Lucknow, UP. I need the card before 19th. Is it possible ? If not, let me know. I will go for other card provider

@adiflexs We see that your card request the card has been placed on the 10th of June. Once it is dispatched from the bank, you should be able to track it through the Niyo SBM app.

Regards,

A post was merged into an existing topic: Why cards are not delivered on Time?