Hi! There wasn’t a provision to enter a communication address when I’m opening the account and address was copied from Aadhar card. This was an old address of mine and I couldn’t get my card delivered for this reason and it’s more than 2 months since I got my account created.
I can understand the reason but I got communication to visit nearest IDFC bank for updating my address. Isn’t Neo bank expected to make this experience better without having to visit the bank for such requests?
Appreciate if you can either get the card delivered on communication address which I can share upon request or facilitate a process to update my address online. Thanks!