Welcome kit returned and my account freezed

My welcome kit has been returned I don’t know how but bank notified me. The first thing Delivery boy even hadn’t contacted to me and without any informatiom returned my welcome kit, Due to this my account has been freezed.

Now, the bank wants that I visit any nearby branch of equitas with my id after that my account will be unfreeze.

Please help me!
My nearest equitas bank branch is even in another state, How can I visit the nearest branch.

That’s very unfortunate…
Raise a ticket on the matter to Niyo…I’m sure they’ll be able to help you on this matter and resolve it as soon as possible with the least of hassle on your side
Hope this helps

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