I loaded 1L and used 90k from the Niyo savings account. Now, I can’t load any more as you don’t allow it. Having a balance restriction of 1L till Full KYC is fine, but restriction to load only 1L doesn’t match sense.
You can allow as much amount to be loaded until unless balance doesn’t go beyond 1L
You should seriously look at providing Video KYC.
With cases not decreasing & lots of people moved out of the cities where you offer biometric verification.
With the cases raising, I don’t see people going back to cities any time soon.
With Video KYC, we can upgrade the account, start loading more and start using more