# Update on ticket 1413819 **URL:** \ **Category:** Help\ **Created:** [August 30, 2022, 7:22am UTC](https://community.goniyo.com/t/update-on-ticket-1413819/13430 "2022-08-30T07:22:40Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Deepak](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/deepak/32/3496_2.png) [@Deepak](https://community.goniyo.com/u/Deepak)\ **Post date:** [August 30, 2022, 8:04am UTC](https://community.goniyo.com/t/update-on-ticket-1413819/13430/2 "2022-08-30T08:04:01Z")
Hey @Gaurav_Bala! Welcome to Niyo Community! Sorry for keeping you waiting and for the experience you had with us. Currently, we do not have an inbound call facility as of now. There seems to be an issue that has occurred on the bank side while creating an account for you. This has been highlighted to our team for further investigation. It may take a slightly long time to have this fixed. We’ll reach out to you as soon as we receive an update. Alternatively, you may try [NiyoX](https://www.goniyo.com/niyox-equitas/) offers a 0 forex markup for international transactions. Read more about the [Difference between NiyoX and Niyo SBM - #2 by Deepak](https://community.goniyo.com/t/difference-between-niyox-and-niyo-sbm/10365/2) Regards, --- _[View the full topic](https://community.goniyo.com/t/update-on-ticket-1413819/13430)._