Unable to redeem scratch card

Why can’t I scratch card for adding 50k in three consecutive months? My 3rd payment of 50k was added on November 6th and it’s been more than 15 days but still I can’t scratch this card. I have checked on Niyo and Niyo IDFC first bnak apps but nothing.
Raised two tickets on the same topic but still nothing.

Hey Sagar! Welcome to the Niyo Community! We sincerely regret the inconvenience. Please rest assured, we have raised your concern with the team and we will get back to you as soon as we have an update. LK

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.