Unable to process any transaction Using new SBM Niyo Global Card.

Hy Niyo SBM team. I have received my card couple of days ago and yet I’m unable to process any transaction. I have a flight today at 6pm.Could you please fix my Card issues. @ashrithjain @Niyosbm @Bansari @Rajat_Prajapati

Hi @Mohd_Faiyaz ,

Welcome to the Niyo Community!

Thanks for your time over the call. As you have provided your ticket number with us, we shall look into this for you. Allow us sometime.

Cheers!
Bansari

Hy @Bansari ,

One more thing i would like to add is I couldn’t find Customer care number for Niyo SBM global card as there are different help line number for different Banks associate with Niyo. I have Visited the nearest SBM bank and the they were surprised by seeing this new type of card. They don’t have any information of Niyo global Card.

Regards,
Mohammad Faiyaz.

@Mohd_Faiyaz ,

Kindly stay noted as of now we do not have a dedicated IVR for Niyo SBM.

Cheers!
Bansari