Unable to open manage payee

Dear Niyo team,
I am unable to get inside manage payee, it is opening and blank. Further I can see there is bug added in payee as “NA” logo

and showing red dot.
Same cannot be deleted,as it is keeps buffering.
Please resolve this.

Attached screen shot.
My ticket no 1035731.

Hey @V_Roshan ! Sorry for the inconvenience caused. Did you try clearing the cache and storage? Also once you clear the both, please uninstall and reinstall the app, if the issue still persists, not to worry, we’ll take it up from there!


Dear Mr. Ashrith jain,

Thanks for your reply.
I did app clear data, and reinstalled the app from play store. Still the problem exists. Kindly advise.

Best regards

Hi @V_Roshan ,

Kindly raise this concern with our In app support team from Niyo SBM App> Menu> Support that way it would be easier for us to track your details.


This is ticket number of above issue.
Please advise the solution.