Unable to Login

I am unable to login to the application. I have an existing account which I last used in Oct 2019. When I enter my mobile on the login screen, it sends me to register page of goniyo

Hey Pranav! We suggest you to clear the cache memory, update the app to the latest version, restart the app & try again. If the issue persists, please write to us by tapping on the Whatsapp icon in the app so that we can look into it & assist further. VS

I did as per your instructions, nothing happened. I can’t see any WhatsApp icon in the app.

Hey, Pranav! You can reach out to us at connect@goniyo.com with screenshots attached so that we can have a check on your query and guide you further with the same

I have sent a video just now.

Hi @pranav012 ! We just checked that your issue has been resolved on our support. Please confirm the same else let me know if the issue still persists. Thanks.

Yes, its resolved now.

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