# UNABLE TO LOGIN - SERVER DOWN - NiyoX Mobile app **URL:** \ **Category:** Help\ **Tags:** banking, niyo-x\ **Created:** [August 31, 2023, 7:07am UTC](https://community.goniyo.com/t/unable-to-login-server-down-niyox-mobile-app/16691 "2023-08-31T07:07:22Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Jigar\_Joshi](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/jigar_joshi/32/32223_2.png) [@Jigar\_Joshi](https://community.goniyo.com/u/Jigar_Joshi)\ **Post date:** [August 31, 2023, 7:07am UTC](https://community.goniyo.com/t/unable-to-login-server-down-niyox-mobile-app/16691/1 "2023-08-31T07:07:22Z")
unable to login in NiyoX since many days, please advise a solution i’m travelling internationally next week need to activate debit card for international payments ---
**Author:** ![aadi.20july](https://avatars.discourse-cdn.com/v4/letter/a/3bc359/32.png) [@aadi.20july](https://community.goniyo.com/u/aadi.20july)\ **Post date:** [December 22, 2023, 5:13am UTC](https://community.goniyo.com/t/unable-to-login-server-down-niyox-mobile-app/16691/2 "2023-12-22T05:13:34Z")
Facing the similar issue and no response from Niyo Team. ---
**Author:** ![Jumain\_Qureshi](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/jumain_qureshi/32/32066_2.png) [@Jumain\_Qureshi](https://community.goniyo.com/u/Jumain_Qureshi)\ **Post date:** [December 22, 2023, 5:17am UTC](https://community.goniyo.com/t/unable-to-login-server-down-niyox-mobile-app/16691/3 "2023-12-22T05:17:44Z")
Hi Joshi, I hope this message finds you well. I sincerely apologize for any inconvenience you’ve faced. To swiftly address the issue you’re encountering, could you please uninstall the app and give it a fresh reinstall? This often resolves glitches. Should the problem persist, don’t hesitate to drop us an email at [global@goniyo.com](mailto:global@goniyo.com). Our dedicated team is ready to assist you and ensure a seamless experience. Thank you for your understanding and cooperation. Best regards, ---
**Author:** ![Jumain\_Qureshi](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/jumain_qureshi/32/32066_2.png) [@Jumain\_Qureshi](https://community.goniyo.com/u/Jumain_Qureshi)\ **Post date:** [December 22, 2023, 5:20am UTC](https://community.goniyo.com/t/unable-to-login-server-down-niyox-mobile-app/16691/4 "2023-12-22T05:20:19Z")
Hi Aditya, I hope this message finds you well. To better assist you, could you please share the ticket reference number you received? This will help me swiftly investigate the issue and provide you with a comprehensive update. Thank you for your cooperation, and I appreciate your understanding. ---
**Author:** ![Khushleen\_Kaur](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/khushleen_kaur/32/34889_2.png) [@Khushleen\_Kaur](https://community.goniyo.com/u/Khushleen_Kaur)\ **Post date:** [October 1, 2024, 1:07pm UTC](https://community.goniyo.com/t/unable-to-login-server-down-niyox-mobile-app/16691/5 "2024-10-01T13:07:23Z")
Unable to login niyox application, it shows a pop-up “Oops! Something not right. We seem to be having some issues right now, but our team is on the case! Please try again after some time.” ---
**Author:** ![Akash-deep](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/akash-deep/32/33932_2.png) [@Akash-deep](https://community.goniyo.com/u/Akash-deep)\ **Post date:** [October 1, 2024, 1:16pm UTC](https://community.goniyo.com/t/unable-to-login-server-down-niyox-mobile-app/16691/6 "2024-10-01T13:16:49Z")
Hi @Khushleen_Kaur 👋, [Welcome to the Niyo Community!](https://community.goniyo.com/t/welcome-to-the-niyo-community/16635) 🎉 We’re sorry to hear about the trouble you’re facing. Could you please share a screenshot of the error? 📸 This will help us check and assist you further. If you’re a new user trying to onboard with NiyoX, please note that onboarding is temporarily paused. 🚧 In the meantime, you can explore our “Niyo Global” app for a different product! 🌍 Check out the [Product comparison](https://static.goniyo.com/community/Niyo's+Suite+of+Products.pdf) to learn more. Thank you! 😊 ---
**Author:** ![Khushleen\_Kaur](https://sea1.discourse-cdn.com/flex021/user_avatar/community.goniyo.com/khushleen_kaur/32/34889_2.png) [@Khushleen\_Kaur](https://community.goniyo.com/u/Khushleen_Kaur)\ **Post date:** [October 1, 2024, 1:31pm UTC](https://community.goniyo.com/t/unable-to-login-server-down-niyox-mobile-app/16691/7 "2024-10-01T13:31:56Z")
Thank you! The issue has been resolved.